FAQ

FAQs

What formats are your ebooks available in?

Our ebooks are available in PDF format and include high-quality photos/images, making them compatible with all devices including computers, tablets, and smartphones.

Can I sell or edit the ebooks?

No, our ebooks are for personal use only. Reselling, redistributing, or modifying the content is not permitted to protect our authors' intellectual property.

Are your ebooks DRM-free?

Yes, all our ebooks are DRM-free (no Digital Rights Management restrictions). This means you can easily read them on multiple devices without special software or access codes, and you can make personal backup copies.

How do I purchase an ebook?

Simply browse our collection, select the ebook you want, add it to your cart, and proceed to checkout. You can pay using credit/debit cards or PayPal.

Do you offer refunds?

Due to the digital nature of our products, we generally do not offer refunds. However, if you experience technical issues with your purchase, please contact our support team.

How do I download my ebook after purchase?

After completing your purchase, you will receive an email with download links. You can also access your purchases from your account page on our website.

How many times can I download my ebook?

You can download your purchased ebooks up to 2 times. If you need additional downloads, please contact our support team.

How long do I have access to my purchased ebooks?

You have permanent access to your purchased ebooks. We recommend downloading and backing up your files after purchase.

Can these ebooks replace therapy or professional mental health treatment?

No, our ebooks are educational resources and self-help tools. They are not intended to replace professional mental health treatment. If you're experiencing a mental health crisis, please contact a healthcare provider or emergency services.

What if I have trouble downloading or opening my ebook?

Please check our Technical Support page for troubleshooting tips. If you still need help, contact our support team at mentalhealthebooks.shop@gmail.com.

Which programs do you recommend for viewing our ebooks?

For the best experience with our PDF ebooks and high-quality images, we recommend using Adobe Acrobat Reader (free), Foxit Reader, or any PDF reader on your computer. On mobile devices, you can use the built-in PDF viewers or apps like Adobe Acrobat Reader, Google Drive, or Apple Books.